In this modern industrial world, and especially in regulated industries, records are indispensable for daily operations and activities. Records are needed for identification and evidence of business transactions. Accurate and reliable information is essential for nearly every transaction. Word of mouth, personal identification and memory are often insufficient to provide accurate information. The importance of effective document control and records management is widely underestimated, yet in many cases it can be the critical factor determining success or failure of a company initiative.

 

This exponential data growth, and increasing methods of capturing and communicating information, presents a considerable challenge for companies to develop good document and record control frameworks and remain competitive in the marketplace.

 

This 3 day workshop assumes an understanding of the basic concepts of document control and develops the requirements to help Records Managers and other staff improve the control of critical documents across the organisation. With time-proven methodologies and techniques, Malcolm will help the delegates understand and implement key document control methods and improvement plans, and understand the impact of wider information management issues.

 

Delegates will also be introduced to the use of data quality control, quality assurance and audit procedures. The course will also highlight the different types of risks facing regulated industries and provide guidance on mitigating those risks though effective document control. The importance of information, and why it is difficult to manage, is described, along with constraints and benefits of improving management of the information. Approaches and techniques to improve management of documents and records are explained, with practical exercises helping reinforce the concepts. Attendees will learn sound ways to develop and implement projects to improve document and records management within an organisation.

 

This workshop is highly practical and informative. It introduces a number of methods and techniques that could form the basis of the delegates’ own document control activities. It also provides case histories and access to the experience of one of the leading experts in this field.

 

Attendees will gain knowledge and practical application of Document Control & Records Management that can be applied in their workplace. The course is a mixture of lecture and exercises, helping the attendees to practice and apply the knowledge.