Information is the lifeblood of any organisation. Without timely access to the correct information organisations can miss opportunities, provide incorrect information, make wrong decisions and breach regulations and laws. Finding and managing our information is a challenge for everyone. Ever increasing volumes, multiple formats, multiple copies, multiple storage location and inconsistent practices all lead to difficulties storing, managing and finding our information. This is especially true of our unstructured information – the documents and records that we all use.
Improving how we manage our documents and records can save organisations money by reducing storage, reducing time spent to find the correct information and ensuring that organisations do not breach regulations and incur penalties. Effective Document and records Management (DRM) provides organisations with the capability to leverage information effectively and meet compliance requirements.
This 3 day course provides attendees with a good understanding of how to effectively manage an organisation’s documents and records. The importance of information, and why it is difficult to manage, is explained, along with constraints and benefits of improving management of the information. Approaches and techniques to improve management of documents and records are explained, with practical exercises helping reinforce the concepts. Attendees will learn sound ways to develop and implement projects to improve document and records management within an organisation.
Course Overview
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Understand how to effectively manage documents and records
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Review how projects and processes require document control for key deliverables
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Learn key techniques and approaches to organising and managing your documents and records.
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Recognise the challenges and risks faced by document controllers in regulated industries
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Identify the key components required to implement an effective document and records control system
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Acquire practical tools and techniques to start your own document control improvement plan
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Enable the accuracy of data and metadata through the use of data quality control, quality assurance and audit procedures
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Master how to resolve issues using document control best practice methodology
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Discuss the most common reasons for poor document control and how to improve the process
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Become familiar with the impact of international standards on document control
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Examine selected case studies to understand how poor document control contributes to failures and accidents
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Comprehends the even bigger concepts of content and information management in your organisation
Key Highlights
This course is designed for those with responsibility at a corporate and operational level for:
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Document Control
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Records Management
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Office Management
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Operational Management
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Information Management Strategy
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Business Development
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Information Technology
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Corporate Information Security
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Compliance
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Information Governance
Designed For
Course Leader
Malcolm Beach
Project Manager/Information Management Consultant with over 30 Years Commercial Experience
Malcolm Beach is a highly skilled and experienced information management business consultant with over 30 years of commercial experience. This includes over 25 years in project management and 15 years document and records management. He has provided consultancy and training support to many organisations, both public and private sector, in many countries such as New Zealand, UK, Europe, Asia and the Middle East. This includes background in the central government, local government, Oil and Gas, Healthcare and Banking & Finance.
Over the last fifteen years, Malcolm has focused on information and knowledge Management, specialising in Electronic Document and Records Management (EDRM) and has provided document and records management consultancy support to many organisations in the UK, Europe, Asia and Middle East. This has included performing feasibility studies, producing business cases, developing policies and procedures, reviewing the suitability of outsourced paper file suppliers, developing classification schemes and file plans, developing tender requirements for technical solutions, evaluating and selecting technical solutions, developing and delivering training, and providing implementation support. This work has enabled organisations to implement appropriate solutions and to more effectively manage their information.
Malcolm is an experienced trainer and has delivered numerous courses in the UK, Asia, Europe and the Middle East on document and records management as both public and in-house courses.
Malcolm has worked for many organisations including central government organisations, local authorities, oil and gas organisations, health organisations, financial institutions and charities.
He is PRINCE2 accredited and is a member of the Project Management Institute (PMI), UK Information and Records Management Society (IRMS) and the Association for Information and Image Management (AIIM).
Fees
Venue
Sheraton Imperial Kuala Lumpur Hotel
Jalan Sultan Ismail Kuala Lumpur, 50250 Malaysia
Tel: + 60 (3) 2717 9900
Fax: + 60 (3) 2721 2997
Email: SIKL.Res@starwoodhotels.com
Web: http://www.starwoodhotels.com/sheraton/property/overview/index.html?propertyID=129
Are you interested in holding this course In-House?
Do you have a specific needs, requirements and business challenges?
We can bring our training courses to you!
If you have a team of 10 or more, why not hold a private, in-house course? Our experts will come to you and the course will be tailored to your requirements
The benefits of In-House Training:
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Tailored to meet your business objectives and specific learning needs
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Cost-effective - reduced training fee, minimal staff travel and associated expenses, reduced non-productive time away from the workplace.
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Expert trainers hand-picked around the world for their market knowledge
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Team oriented - entire teams or departments can be trained at one time
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Flexible & hassle-free - we can take care of all logistics and administration
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Convenient – Programs are delivered at a time, location and pace that fits in to your business schedule
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Private and confidential
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If you would like more information about how in-house training can benefit your organization, please send us an email and we will be in touch with you shortly to discuss your training needs.